The 2026 International Customer Service Week of the University of Lagos (UNILAG) will hold from Tuesday, October 6 to Thursday, October 8, 2026 .
Organised by the Quality Assurance & SERVICOM Unit, this year’s celebration has the theme: “The Extra Mile”. Activities line up for this year’s celebration include:
DAY ONE: Tuesday, October 6, 2026
Event A: Media Engagement @ 9:00 a.m.
Event B: Awareness Walk/Campaign in Akoka, Idi-Araba & Yaba campuses of the University. The take off time/point for Akoka campus is 11 a.m./Senate House Frontage
DAY TWO: Wednesday, October 7, 2026
Event A: Presentation of QAS App (Your feedback hub!) at 10:00 a.m. at the Senate Chamber, 2nd Floor, Senate House, UNILAG
Event B: Team Bonding Games and Exhibitionat 1:00 p.m. at the J. F. Ade. Ajayi (Main) Auditorium Foyer, UNILAG
DAY THREE: Thursday, October 8, 2026
Stakeholder’s Forum, and Award and Prize-Giving Ceremony featuring presentation of awards to outstanding staff and departments/units of the institution, in the area of service delivery at 11:00 a.m. at the J. F. Ade. Ajayi (Main) Auditorium, UNILAG
The Customer Service Week is an international celebration of the importance of customer service as well as the people who serve and support customers on a daily basis. It is celebrated annually in October.
